Shipping policy
Effective Date: September 7, 2026
Welcome to elite-pharma. We aim to provide a simple and reliable shipping experience for all orders of our makeup tools and products.
Shipping Time
Our estimated shipping time is 2 to 3 weeks, depending on your location and the shipping method selected at checkout.
Please note that international orders may take longer to arrive due to customs clearance procedures, local regulations, or carrier delays.
Free Shipping
We are pleased to offer free shipping on all orders placed through elite-pharma.
Enjoy the convenience of shopping with no additional shipping charges.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information when available.
You can use this information to follow the progress of your shipment.
If you have questions about your order or tracking information, please contact our customer support team at:
Shipping Destinations
elite-pharma currently ships to locations within the United Kingdom and selected international destinations.
Shipping availability may vary depending on the destination and applicable delivery restrictions.
We currently do not ship to PO Boxes or APO/FPO addresses.
Delayed Shipments
While we make every effort to ensure timely delivery, unexpected circumstances may occasionally cause delays.
These may include:
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Severe weather conditions
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Carrier delays
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Customs clearance
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International shipping restrictions
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Unforeseen logistical issues
If your shipment experiences a significant delay, we will do our best to assist you and provide any available tracking information.
Please understand that delivery times are estimates and may vary depending on circumstances outside our control.
Customs and International Orders
For international orders, delivery may take longer due to customs processing and local procedures.
Customers are responsible for complying with applicable laws and regulations in their destination country. Any customs-related delays may affect the estimated delivery timeframe.
Contact Us
If you have any questions about our Shipping Policy or need assistance with your order, please contact us at:
Thank you for choosing elite-pharma. We appreciate your business and strive to provide a reliable shipping experience with free shipping on all orders.